WE LOVE OUR CUSTOMERS!
At Mejor Sana Shop, our customer satisfaction is our #1 priority. Our unique and beautiful all soy wax decorative candles are ready to beautify your home or office space.
Please carefully read our store policy:
Processing Time – 5-7 business days
Estimated Delivery Time – All items are shipped via USPS, delivery time may vary due to weather conditions, but typically take from 2-5 business days from the day it leaves my shop!
Visa, MasterCard, PayPal, Apple Pay, American Express, Discover, and most major Credit Cards.
Returns & Exchanges
No returns or exchanges, only on exceptional cases.
For defective or damaged products, please contact us at email@example.com to arrange a refund or exchange. Please email me and I will gladly work with you.
Cancellations – No order cancellations. No exceptions!
Shipping Options Explained
All orders are shipped via USPS priority mail. If you want to expedite your order, and would like to use another shipping carrier, please email me at: firstname.lastname@example.org
Packaging & Gift Wrapping
All orders are packaged with eco-friendly materials, such as recycled packaging paper, and green wrap, an eco-friendly alternative to bubble wrap.
Gift wrapping is available upon request, check the products page for details! Would you like to add a special note in your gift package? Email me at email@example.com
Missing Items – Missing your order? Once your order leaves the Post office, things may happen!, I get it! Don’t panic! If your order has not arrived between 15 to 20 days. Your order will be replaced or refunded. Please contact me at: firstname.lastname@example.org and I will be happy to work with you on this.
CANDLE CARE &
Our all soy wax candles are great to use for decoration purposes, if you would like to light them, please follow these candle care recommendations:
Trim wick before use (1/8"-1/4")
Burn 2-3 hours maximum
Keep in a safe place away from kids and pets
Always use a stable surface to place them, such as a candle tray, as the wax will drip
Please see our full policy here
For whole sale inquiries email me at: email@example.com
- Credit / Debit Cards
-Cash for in person events only